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Reduce costs and increase policyholder satisfaction in one

Our digital insurance platform, 360SiteView, provides all the necessary technology for clients to self-configure the claims process at the desktop, choreographing the action of all participants to a claim, making extensive use of self-service functionality, video and imagery, to improve service and reduce cost. It is the digital claims solution for insurance claims management.

  • Choreographing the action of all participants to a claim
    From the policyholder to the entire supplychain'
  • Video and imagery
    Evidence is key and 360SiteView maximises the use of video, imagery and documents.
  • Automated customer portal
    The customer is kept updated automatically of claim progress and can check status at any time without the need to login or remember another password, or even call in.
  • No code / low code digital claims solution
    Self-configure the claims process at the desktop, tailoring to specific claim types and bypassing expensive and time consuming IT Dev involvement.

Transform your legacy to digital claims processing with our award winning digital insurance platform.

 

Digital claims solution - claims processing automation

Following information upload, each claim is mapped to a pre-determined digital settlement path according to its complexity. This path includes comprehensive online functions of automation, workflow and orchestration of the supply chain.
  • You control the digital claims process
    360SiteView is virtually 100% configurable. Operational teams are able to design and implement any digital process and publish it immediately, with no technical knowledge required.
  • Manage any claim type digitally
    The agility and flexibility of the platform optimises process implementation for each individual claimant. Use 360SiteView for any business class or claim type: motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, marine ... anything.
  • Improve claim insight and reduce costs
    Bring any loss to the desktop via live video streaming and offline images, text, documents and email. You see the details of every claim almost instantly, allowing faster, more informed decision-making and offering typical cost savings of 10-13%.

Get in touch to find out how we can future-proof your business with digital claims processing.

A better way to control your supply chain

Our digital insurance platform, 360SiteView, creates a single digital claim record that can be accessed from all permitted parties along the supply chain. No data is duplicated, all calendar entries are synchronised and the whole process is transparent.

  • Single, accurate data record
    All claim-related evidence is stored in a single digital record for each claimant. Suppliers can be automatically linked to the customer and claim event.
  • Full visibility of supplier activities
    The virtual tools provided by 360SiteView make the entire claims process collaborative and transparent. The insurer can see exactly what the supplier is doing and monitor progress.
  • Better service for customer and insurer
    Transparency encourages full compliance to service standards and the delivery of a quality job that doesn't come with any hidden extras.

Improve customer experience

Collect accurate claims data in minutes

Make critical decisions faster from your desk

Fraud down 40% and indemnity costs 15%

Save costs with fewer site visits

Speed up claims process

Want to see the digital insurance claims management solution for yourself?

Your customers are ready for a revolution.

Access the SMA report Request a demo