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Average NPS for all our
customers using an end
to end online process
to settle claims

Capital expenditure as
the technology is supplied
in a transaction or
subscription basis

40%

The average reduction in claim length (of whatever description)

70%

The reduction in call centre
esource by engaging
customers in a
digital process

95%

Of people can engage
in a digital process
via any channel

45%

The potential reduction in claims operating expenses from a fully digital claims handling model with maximum automation and orchestration of all parties to a claim

Making the claims process simpler, faster and more fraud resistant

96% of insurance customers prefer self-service digital claims processing.

Microsoft Report 2015

We provide cloud-based claims management software solutions that offer insurance policyholders a claim experience they control via any device. Easy set-up and pay-as-you-go running costs mean you can enable this service to your customers in a matter of days. Get in touch to discuss the leading digital insurance platform.

"We wanted to help our clients spot and connect with the best-in-class InsurTechs. Members of the Impact 25 are a highly curated group of businesses we think are well placed to have a material impact on our clients’ business in 2018.”

Chris Sandilands, Oxbow Partner
Oxbow Partners InsurTech Impact 25 Forum

“Since launching the platform we’ve experienced high levels of customer engagement and satisfaction which is fantastic. Over the course of the year we’ll be looking at other ways we can exploit this technology to help our customers.”

IBI MOGHRABY,
Head of Claims Strategy and Customer Experience, Allianz Insurance

“Putting the insurers’ customers in control of their own claims, while delivering an engaging user experience, improves customer satisfaction and retention rates. By leveraging data analytics for enhanced fraud detection and forward-looking market and customer information, we also help insurers reduce costs and make better-informed business decisions.”

PHIL RATCLIFFE,
Vice President and General Manager, DXC’s Global Insurance Industry

By handing the control for the claims process to the customer and all participants in the claim, 360Globalnet tick several boxes. First, they empower the customer and put them in control of the process. Second, they remove the friction between all parties in the supply chain (and get the job done quicker). And third, they reduce the cost of claims management for the insurer.

RICK HUCKSTEP,
Editor on InsurTech, The Digital Insurer

“We were astounded that your digital agents were able to attend when some of our neighbours have been told their insurers won't visit for many weeks yet to deal with their claim.”

INSURANCE POLICYHOLDER,
Western Isles, Scotland