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digital claims

Digital Claims Management

Our comprehensive digital platform for customer self-service and automated claim settlement is 360SiteView. It can wrap around or replace legacy claims system adding comprehensive eFNOL, supply chain automation and orchestration of every party to any claim type of any complexity.

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insurance claims management software

Claims Data Analysis

Our advanced data platform 360Retrieve converts unstructured data formats into structured data for analysis of 100% of available information. It comes with built-in anti-fraud capability, rule sets, watchlists, case management tools and you can add in our unique Personal Injury Analyser for advance profiling.

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insurance software company

Claim Service Functions

Powered by our own digital technologies, 360ClaimServices offer advanced, cost-effective claims services direct to insurers including expert crowdsourced investigation, digital drainage monitoring, subsidence investigation/ repair plus EOW, flood and fire claims services.

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Digital claims on screen

Making the claims process simpler, faster and more fraud resistant

96% of insurance customers prefer self-service digital claims processing.

Microsoft Report 2015

360Globalnet is the digital claims enabler. We provide cloud-based claims management software solutions that offer insurance policyholders a claim experience they control via any device. Easy set-up and pay-as-you-go running costs mean you can enable this service to your customers in a matter of days. Get in touch to discuss the leading digital insurance platform.

Testimonials

“Since launching the platform we’ve experienced high levels of customer engagement and satisfaction which is fantastic. Over the course of the year we’ll be looking at other ways we can exploit this technology to help our customers.”

IBI MOGHRABY,
Head of Claims Strategy and Customer Experience, Allianz Insurance

“In 2019, my team were saving roughly £2200 every working hour. Claims farming took up about 30% of that portfolio what was being identified using 360Globalnet. So far this year (December 3rd 2020) we've saved £4.5m!”

DAVID TAYLOR, Head of Fraud
Mulsanne Insurance

"We love working with 360Globalnet family, they match our appetite for innovation. We've been able to launch the most innovative solutions to the investigation and claims validation sector.”

DAVID ELDRIDGE, Director of Client Services and Innovation
Robertson & Co

"Mapfre Australia turned to 360 to understand whether changes could be made to the core use of their platform. 360Globalnet built the necessary technology which enabled the heavy lifting to be done by our business analysts internally, without any major development or IT involvement. They worked to tight deadlines and successfully implemented the requirements ahead of schedule.”

RAPHAEL BANDEIRA,
General Manager, Mapfre

“Putting the insurers’ customers in control of their own claims, while delivering an engaging user experience, improves customer satisfaction and retention rates. By leveraging data analytics for enhanced fraud detection and forward-looking market and customer information, we also help insurers reduce costs and make better-informed business decisions.”

PHIL RATCLIFFE
Vice President and General Manager, DXC’s Global Insurance Industry

“We were astounded that your digital agents were able to attend when some of our neighbours have been told their insurers won't visit for many weeks yet to deal with their claim.”

INSURANCE POLICYHOLDER,
Western Isles, Scotland

digital claims innovator award

360Globalnet, shortlisted for Digital Innovation of The Year

Digital Innovation of The Year

claims management software

360Globalnet, 2018 UK IT Industry Awards Finalist

UK IT Awards Finalist 2018

insurance claims automation

Insurance Times Awards Winner 2017

Excellence in Claims Technology

digital claims processing

Claims Technology Partner of the Year 2017

The Claims Awards

claims management software

Paul Stanley, 360Globalnet CEO, winner of Lifetime Achievement Award 2015

Claims Innovation Awards

insurance claims automation

Claims Tech Initiative of the Year 2015 winner in connection with DirectLine Group

Judge's comments: "This submission stood out as being genuinely innovative"

Insurers around the world have processed over 3.5m claim events using 360Globalnet technology

Discover digital claims today.

Collapse costs. Delight customers. Ready?

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