In the surge of 2018 we achieved 100% compliance to normal year SLAs let alone relaxed surge year SLA’s, in contrast to many other providers who struggled with service levels.
Our Clients and their Customers enjoy
We have managed to retain a highly skilled and carefully selected pool of staff attracted by our innovative model.
We have leveraged the benefits of a more efficient process by reinvesting the savings back into our high-quality team, both at the senior technicians’ level and top quality engineering expertise. This is so important because getting it right mitigates the cost, reduces the lifecycle and improves customer satisfaction.
360Globalnet's claim services are leading the market. We are cutting out needless process, delighting customers and collapsing costs. Our approach, combining the best expertise with the best technology, is a winning formula.
The Best technology, best people, and all service components in one unified digitally enabled business model.