At the moment a policyholder is filing an insurance claim they are at their most vulnerable. They need your help and this moment will define their relationship with your business - and whether they will recommend you to anyone else - more than any other. In a nutshell, if you want an improved NPS, you should be rethinking your insurance claims processes. And that means going digital.
Managing Catastrophe Claims in the Digital Age
Why moving to digital insurance claims is easier than you ...
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