What is 360SelfServe?
360SelfServe enables a customer (or any other party) to
self-report information, via a smart device, by uploading video, images or
text, to our platform, for access in real-time or later on.
Where you need to capture external information, or evidence,
this is collected for you, rather than by you, saving costs to serve, while
improving validation and accuracy rates.
You can immediately access key information, to make smarter
and more effective decisions. Empowering
customers in this way, offers a transparent way to engage with and reassure them.
This product can serve any incident where evidence
collection is required, in any industry sector.