Great for your customers:
Customer controls claim journey
Claims lifecycle cut by at least 50%
Claims settlement reduced to 90 minutes
Transforms NPS score
Great for you:
Significant increase in call centre productivity
Automated settlement of bulk claims
All suppliers linked to single digital record for seamless service
On demand service option
Customise the technology to suit your needs from your desktop
Several insurers are saving £millions with live video streaming
A comprehensive digital platform for customer self-service and automated claim settlement. Suppliers are linked via a single digital record containing text, video, images and more.
An advanced data analysis platform for structured and unstructured data, with unique built in anti-fraud capability.
Powered by our digital technology, our service offerings include crowdsourced investigation, digital drainage, subsidence investigation and repair, and EOW, flood and fire claims services.
94% of insurance customers prefer self-service digital claims processing.
Microsoft Report 2015
We provide cloud-based solutions that offer insurance policyholders a claim experience they control via the Internet. Easy set-up and pay-as-you-go running costs mean you can enable this service to your customers in a matter of days.
360SiteView makes it simple for the customer to upload images, text, video and voice files, with further solutions available to manage more challenging incidents. Our system can read, store and manage any form of data from any device.
360Retrieve manages structured and unstructured data. Powerful search tools recognise even low-quality or fragmented data. A single data record eliminates error and replication and everything is stored securely in the cloud. All records and calendar entries are updated in real-time.
360ClaimsServices is an agile network of trusted assessors, investigators and repairers, who utilise our digital technology to provide innovative propositions for drainage, escape of water, subsidence, fire or flood investigations and services. Our blend of digital innovation and expert professionals makes 360Globalnet unique.
Head of Claims Strategy and Customer Experience, Allianz Insurance
Vice President and General Manager, DXC’s Global Insurance Industry
Editor on InsurTech, The Digital Insurer
Western Isles, Scotland
Insurance Times Awards Winner 2017
Excellence in Claims Technology
Claims Technology Partner of the Year 2017
The Claims Awards
Paul Stanley, 360Globalnet CEO, winner of Lifetime Achievement Award 2015
Claims Innovation Awards
Claims Tech Initiative of the Year 2015 winner in connection with DirectLine Group
Judge's comments: "This submission stood out as being genuinely innovative"