--- title: Motor Insurers Paid Out a Record £11.7 Billion in 2024 - Let's Make 2025 Different! description: UK motor insurers paid a record £11.7B in claims in 2024. Discover how 360Globalnet's digital case management system can help insurers cut costs, reduce fraud, and improve claims handling in 2025. image: https://www.360globalnet.com/hubfs/unnamed.png --- - [Home](https://www.360globalnet.com/en) - [What we do](https://www.360globalnet.com/en/what-we-do-in-360-words) - Company - [About us](https://www.360globalnet.com/en/about) - [Job vacancies](https://www.360globalnet.com/en/vacancies) - [Sustainability](https://www.360globalnet.com/en/news/360globalnets-inaugural-sustainability-report-2023) - Products - [No-Code Digital Claims](https://www.360globalnet.com/en/no-code-digital-claims-handling-platform) - [Unstructured Data Analysis](https://www.360globalnet.com/en/unstructured-data-management-and-analysis) - [Remote Site Visits](https://www.360globalnet.com/en/digital-site-visit-solution-with-live-streaming-collaboration-to-gather-evidence) - Services - [Subsidence](https://www.360globalnet.com/en/subsidence-claims-management) - [Drainage Repair](https://www.360globalnet.com/en/drainage-water-mains-repair-cctv-validation-site-investidation-drainage-repair-company) - [With You in 5](https://www.360globalnet.com/en/withyouin5) - [DR&R](https://www.360globalnet.com/en/drandr) - [Videos](https://www.360globalnet.com/en/digital-claims-platform-video-testimonials-and-overview-library) - [News](https://www.360globalnet.com/en/news) - [Contact](https://www.360globalnet.com/en/contact) UK [US](https://www.360globalnet.com/usa) [AU](https://www.360globalnet.com/au) [DE](https://www.360globalnet.com/de) [ES](https://www.360globalnet.com/es) [FR](https://www.360globalnet.com/fr) X # Motor Insurers Paid Out a Record £11.7 Billion in 2024 - Let's Make 2025 Different! May 8, 2025 **The Association of British Insurers (ABI) recently reported that motor insurers paid out a staggering £11.7 billion in car insurance claims in 2024. This surge is attributed to rising theft incidents and escalating repair costs, which have significantly impacted premiums. ![unnamed](https://www.360globalnet.com/hs-fs/hubfs/unnamed.png?width=750&height=500&name=unnamed.png)** ## Key Highlights from ABI's 2024 Claims Data: - - - 2.4 million motor insurance claims were processed. - The average claim increased by 13% from 2023, reaching £4,900 - in Q4 2024, the average claim peaked at £5,300 - an all-time high. - Vehicle repair costs totalled £1.9 billion in Q4, culminating in a yearly total of £7.7 billion, marking another record and £1.5 billion more than in 2023. - The average theft claim in Q4 reached £11,200. ## How Can Insurers Prevent a Repeat in 2025? At 360Globalnet, we offer "out-of-the-box" and end-to-end Case Management systems designed for today's insurance market. Our comprehensive motor case management system automates and optimises the entire motor claims lifecycle, including: - **FNOL:** Multi-channel intake (online, link, or handler-led) - **Damage Assessment Triage:** Instantly determine repair paths (to include the use of SMART repairs and reconditioned parts) - **AI-Powered Fraud Detection:** Triage and proactive fraud handling - **Automated Claim Severity Profiling:** For both damage and injury claims - **Seamless Injury Claims Handling:** Integrated with OIC and MOJ portals ## The Impact? - - - Improved customer experience - Controlled claims costs - Faster settlements - Reduced operational expenses - Enhanced fraud detection - Increased agility Join leading Insurers transforming claims with 360SiteView - experience the difference with our innovative solutions. Interested in seeing it in action? Get in touch to schedule a demo or start a conversation today.   Comments - [Tweet](https://twitter.com/share) ### Contact   - UK - 360Globalnet Bourne House, 475 Godstone Road, Whyteleafe, Surrey CR3 0BL [More contact information](https://www.360globalnet.com/en/contact) - USA - 360Globalnet Inc Suite 400, 2300 N Barrington Road, Hoffman Estates, IL, 61095 ### What's Next   [About](https://www.360globalnet.com/en/about)[News](https://www.360globalnet.com/en/news)[Contact](https://www.360globalnet.com/en/contact)     ### We're Social   [Twitter](https://twitter.com/360Globalnetcom) [LinkedIn](https://www.linkedin.com/company/360globalnet?trk=biz-companies-cym)   Copyright © 2020 360GLOBALNET. All rights reserved.  |   [Cookies](https://www.360globalnet.com/en/cookies) 360Globalnet is a trading name of Keylane UK Limited Registered in England and Wales Company No. 16774986 By using this website, you consent to the terms of our online [privacy statement](https://www.360globalnet.com/hubfs/360GN%20Website%20Privacy%20Statement%20-%20360Globalnet%20-%20Jan%202026.pdf). Should this change, we will take reasonable steps to bring these changes to your attention Please note all phone calls or messages may be recorded for monitoring and training purposes. [Modern Slavery Act Statement 2026](https://www.360globalnet.com/hubfs/Modern%20Slavery%20and%20Trafficking%20Policy%20Statement%202026%20GN.pdf). [Quality Statement](https://www.360globalnet.com/hubfs/360_global_assets/quality%20statement.pdf). [UK GDPR Data Protect Policy](https://d33lkjo9yvy937.cloudfront.net/20260928_Keylane_UK_GDPR_Data_Protection_Policy_V1.pdf).