2020 will inevitably go down as the nightmare year for travel insurance worldwide. With call centres being closed down during lockdown, and travel claims surging, it was an event no one could predict.
In recent weeks at 360Globalnet, our muliti-award-winning no-code digital claims platform has allowed us to build state-of-the-art digital travel claim processes for a number of leading global insurance companies within days and weeks. Now more than ever, insurers are required to change and pivot at a moments notice to stay competitive. This is where the adoption of no-code technology in claims is unparralleled.
If you have relied on non-digital claims forms, processing and evidence gathering such that you now find yourself challenged by a rush of coronavirus claims, plus lockdown working restrictions, we can help you... quickly.
We can digitise a claim form for digital evidence gathering and deploy it in as little as 24 hours. We can then create automation, sophisticated communications and workflows around this, triaging claims and getting them to the right people, automatically. Our 'out-of-the-box' solution can take huge pressure off your call centres, and support working from home, while giving your customers fast, simple, digital interactions from phone or pc or both!
In the process, we can help you protect your brand and reputation, while providing resilience that is trusted by some of the world's leading insurers.
For claimants, they see themselves as a simple claims. For insurers, the surge of travel claims is unprecedented and they simply don't have the eyes and boots on the ground to keep up. With 360Globalnet, we can quickly alleviate the monotonous and muntain tasks by automating the claims process. This leaves staff to focus on the more complex claims where human intervention and empathy really adds value into the claims lifecycle.
As time passes, so do your chances of alleviating this unprecedented pressure on your business. Allow us to help you. Feel free to get in touch for a no obligation demonstration to see how powerful no-code digital claims can be for your business.