--- title: Augmented Intelligence is eating AI for breakfast description: "fraudulent insurance claims\nlimitations of A.I in insurance\ninsurance claims and artificial intelligence" image: https://www.360globalnet.com/hubfs/artificial-intelligence-2228610_1920.jpg --- - [Home](https://www.360globalnet.com/en) - [What we do](https://www.360globalnet.com/en/what-we-do-in-360-words) - Company - [About us](https://www.360globalnet.com/en/about) - [Job vacancies](https://www.360globalnet.com/en/vacancies) - [Sustainability](https://www.360globalnet.com/en/news/360globalnets-inaugural-sustainability-report-2023) - Products - [No-Code Digital Claims](https://www.360globalnet.com/en/no-code-digital-claims-handling-platform) - [Unstructured Data Analysis](https://www.360globalnet.com/en/unstructured-data-management-and-analysis) - [Remote Site Visits](https://www.360globalnet.com/en/digital-site-visit-solution-with-live-streaming-collaboration-to-gather-evidence) - Services - [Subsidence](https://www.360globalnet.com/en/subsidence-claims-management) - [Drainage Repair](https://www.360globalnet.com/en/drainage-water-mains-repair-cctv-validation-site-investidation-drainage-repair-company) - [With You in 5](https://www.360globalnet.com/en/withyouin5) - [DR&R](https://www.360globalnet.com/en/drandr) - [Videos](https://www.360globalnet.com/en/digital-claims-platform-video-testimonials-and-overview-library) - [News](https://www.360globalnet.com/en/news) - [Contact](https://www.360globalnet.com/en/contact) UK [US](https://www.360globalnet.com/usa) [AU](https://www.360globalnet.com/au) [DE](https://www.360globalnet.com/de) [ES](https://www.360globalnet.com/es) [FR](https://www.360globalnet.com/fr) X # Augmented Intelligence eats AI for breakfast April 24, 2018 *"On April 13th Elon Musk, the boss of Tesla, an electric-car firm, said that the production problems which have dogged his company’s high-tech factory were partly the result of an over-reliance on robots and automation. **“Humans are underrated,”** he tweeted. [economist.com,](https://www.economist.com/news/leaders/21740735-humans-h)*[IKEA furniture and the limits of AI, April 21st, 2018](https://www.economist.com/news/leaders/21740735-humans-h) Having processed over 1.3 million P&C claims through its [360SiteView digital claims platform](https://www.360globalnet.com/en/no-code-digital-claims-handling-platform) 360Globalnet has seen the **limitations of AI.** Typically, AI would let 30% plus of household and contents claims through which are actually fraudulent. Combining textual, photo, video data with the human intuition and cognitive powers of claims handlers avoids that. Better still, typically 35% of claimants walk-away once they realise they are rumbled. Apply this to business as a whole and it will take a decade for AI to have widespread use. Not to say there are limited but valuable applications today. But the word is flat-pack AI is over-hyped when other smaller digital steps will yield higher returns. *"The research also holds a serious message. It highlights a deep truth about the limitations of automation. Machines excel at the sorts of abstract, cognitive tasks that, to people, signify intelligence—complex board games, say, or differential calculus. But they struggle with physical jobs, such as navigating a cluttered room, which are so simple that they hardly seem to count as intelligence at all."* [economist.com, IKEA furniture and the limits of AI, 21st April' 2018](https://www.economist.com/news/leaders/21740735-humans-h) Mike Daly Comments - [Tweet](https://twitter.com/share) ### Contact   - UK - 360Globalnet Bourne House, 475 Godstone Road, Whyteleafe, Surrey CR3 0BL [More contact information](https://www.360globalnet.com/en/contact) - USA - 360Globalnet Inc Suite 400, 2300 N Barrington Road, Hoffman Estates, IL, 61095 ### What's Next   [About](https://www.360globalnet.com/en/about)[News](https://www.360globalnet.com/en/news)[Contact](https://www.360globalnet.com/en/contact)     ### We're Social   [Twitter](https://twitter.com/360Globalnetcom) [LinkedIn](https://www.linkedin.com/company/360globalnet?trk=biz-companies-cym)   Copyright © 2020 360GLOBALNET. All rights reserved.  |   [Cookies](https://www.360globalnet.com/en/cookies) 360Globalnet is a trading name of Keylane UK Limited Registered in England and Wales Company No. 16774986 By using this website, you consent to the terms of our online [privacy statement](https://www.360globalnet.com/hubfs/360GN%20Website%20Privacy%20Statement%20-%20360Globalnet%20-%20Jan%202026.pdf). Should this change, we will take reasonable steps to bring these changes to your attention Please note all phone calls or messages may be recorded for monitoring and training purposes. [Modern Slavery Act Statement 2026](https://www.360globalnet.com/hubfs/Modern%20Slavery%20and%20Trafficking%20Policy%20Statement%202026%20GN.pdf). [Quality Statement](https://www.360globalnet.com/hubfs/360_global_assets/quality%20statement.pdf). [UK GDPR Data Protect Policy](https://www.360globalnet.com/hubfs/360GN%20UK%20GDPR%20Data%20Protection%20Policy%20External%20V1.13%202026-01-08%20signed.pdf).