Traditional development cycles can take months, but with 360SiteView, insurers can create claims-management systems in just weeks - or even days. And because changes can be made on the fly, businesses can stay compliant as rules evolve.
Consumer expectations are constantly changing. With no-code technology, businesses make real-time adjustments based on direct feedback. For example, if a customer expresses frustration over a confusing process flow, the interface can be quickly redesigned to add clearer instructions or simplify steps - all without waiting on development cycles - helping to build customer trust and satisfaction.
Our clients can test, adjust and launch updates on the fly - keeping up with trends, meeting customer expectations and staying compliant at every step.
Automating repetitive tasks such as sending updates or reminders keeps claims moving faster and reduces errors. This also ensures customers stay informed, helping insurers meet compliance standards and maintain transparency.
Personalisation matters more than ever. Our clients can easily adjust the claims experience to suit each customer. Whether it's a first-time claimant or someone familiar with the process, businesses can vary communication styles and frequencies to enhance the experience.
By tailoring the claims process to accommodate personal circumstances, insurers can meet FCA standards and ensure every customer feels valued and heard - while also creating a smoother, more inclusive experience. With 360SiteView's no-code technology, making changes is simple and fast - no tech team required - so you can improve the experience immediately.
The 360SiteView platform provides real-time data that helps businesses track customer behaviour and measure outcomes. With these insights, businesses can quickly spot trends and make informed decisions to better serve their customers.
Traditional custom-build coded solutions can be expensive, time-consuming and often overrun. 360SiteView offers a cost-effective alternative that delivers comparable results - without the lengthy development process. These savings can be reinvested into improving customer experience and staying agile.
Trust is key in claims management, and transparency helps build it. 360SiteView's platform ensures that every step of the process is documented and accessible, helping businesses stay compliant and keep customers in the loop.
The combination of no-code technology and claims management helps businesses remain ahead of market shifts. As consumer needs and regulations change, organisations that embrace no-code technology will be better equipped to stay ahead of the curve, quickly adapting to uphold high standards of customer service and meet the FCA's Consumer Duty principles.
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