Leading insurance technology provider 360Globalnet today launches 360BrokerLink – a digital platform allowing brokers to access leading-edge technology used by major insurers worldwide to deliver a sophisticated digital experience to their clients.
360BrokerLink’s tools empower brokers to create digital records of policy information and give their clients the sort of digital experience associated with leading consumer retail brands when providing claim evidence. Handling times are reduced while client satisfaction is boosted by real time updating through pushed links that avoid the hassle of passwords and logins. The result is faster claim lifecycles saving brokers time and hassle.
The 360BrokerLink process, designed by award-winning claims experts, offers the simplest, easiest way for clients to use digital video and imagery to explain losses and to capture all the information required, including receipts and evidence, to process their claim.
Using any mobile device, tablet or computer, the claimant completes a simple incident-specific template obtained from the broker’s website, an app, or via a link that can be sent to them from a contact centre. Details can then be automatically forwarded to the relevant insurer.
Brokers and Appointed Representatives can track pending claims once received. The work of entering data, chasing up claims forms and following up missing information can be automated and virtually eliminated.
360BrokerLink can be integrated within the broker’s own website and tailored or branded to their business.
Digital expectation for clients and consumers has increased dramatically since COVID-19 and 360Brokerlink can make it a reality for brokers in days. We have built it to be simple and straightforward for brokers while giving clients and insurers leading-edge digital experiences. We’re delighted to enable them to deliver digital experiences that will cut hassle and reduce costs while thrilling customers and streamlining workflows.
360Globalnet is an international digital technology and services business focused on the worldwide insurance industry.
It provides digital online platform technology to revolutionise the insurance claims process, offering personal and business customers a highly responsive online experience.
The business is owned by its management and invested in by DXC Technology of the USA, and a number of seasoned insurance investors. Formed in 2010 by entrepreneurs with a proven track record of developing transformational technologies, the products and services 360Globalnet offers today reflect the multi-million-pound investment in a strategic digital vision of insurance, envisioned at the outset.