---
title: Motor Insurers Paid Out a Record £11.7 Billion in 2024 - Let's Make 2025 Different!
description: UK motor insurers paid a record £11.7B in claims in 2024. Discover how 360Globalnet's digital case management system can help insurers cut costs, reduce fraud, and improve claims handling in 2025.
---

[360Globalnet Aus News](https://www.360globalnet.com/au/news)

# [Motor Insurers Paid Out a Record £11.7 Billion in 2024 - Let's Make 2025 Different!](https://www.360globalnet.com/au/news/motor-insurers-paid-out-a-record-11.7-billion-in-2024-lets-make-2025-different-0)

 Written by [Liam Farnell](https://www.360globalnet.com/au/news/author/liam-farnell) | May 8, 2025 9:03:04 AM

**The Association of British Insurers (ABI) recently reported that motor insurers paid out a staggering £11.7 billion in car insurance claims in 2024. This surge is attributed to rising theft incidents and escalating repair costs, which have significantly impacted premiums.**

## Key Highlights from ABI's 2024 Claims Data:

- - - 2.4 million motor insurance claims were processed.
          - The average claim increased by 13% from 2023, reaching £4,900 - in Q4 2024, the average claim peaked at £5,300 - an all-time high.
          - Vehicle repair costs totalled £1.9 billion in Q4, culminating in a yearly total of £7.7 billion, marking another record and £1.5 billion more than in 2023.
          - The average theft claim in Q4 reached £11,200.

## How Can Insurers Prevent a Repeat in 2025?

At 360Globalnet, we offer "out-of-the-box" and end-to-end Case Management systems designed for today's insurance market.

Our comprehensive motor case management system automates and optimises the entire motor claims lifecycle, including:

- **FNOL:** Multi-channel intake (online, link, or handler-led)
- **Damage Assessment Triage:** Instantly determine repair paths (to include the use of SMART repairs and reconditioned parts)
- **AI-Powered Fraud Detection:** Triage and proactive fraud handling
- **Automated Claim Severity Profiling:** For both damage and injury claims
- **Seamless Injury Claims Handling:** Integrated with OIC and MOJ portals

## The Impact?

- - - Improved customer experience
          - Controlled claims costs
          - Faster settlements
          - Reduced operational expenses
          - Enhanced fraud detection
          - Increased agility

Join leading Insurers transforming claims with 360SiteView - experience the difference with our innovative solutions.

Interested in seeing it in action? Get in touch to schedule a demo or start a conversation today.

 

[View full post](https://www.360globalnet.com/au/news/motor-insurers-paid-out-a-record-11.7-billion-in-2024-lets-make-2025-different-0)

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