Allianz-owned Territory Insurance Office (TIO) has launched a digital claims facility with the support of UK-based award-winning digital claims platform developer, 360Globalnet.
TIO decided on the platform after the pilot run produced improved efficiencies in claims handling and better customer engagement. The POC produced clear results, and with 360Globalnet's reputation, making the decision easy.
“We are continually looking for new ways to improve our claims service proposition and make things easier for Territorians,” General Insurance Claims Senior Manager Margaret Pratten said. “We're excited to be able to offer a digital means of communication and, by doing so, we will be able to streamline our internal processes and significantly reduce the time it takes a customer to provide evidence relating to a claim.”
360Globalnet CEO, Paul Stanley, added "We're delighted to have TIO onboard. The success of the POC was down to both parties keen to make it work and I couldn't be more proud of everyone involved."
360Globalnet has won contracts with key insurance-linked companies since opening an office in Australia last year. Now, 360Globalnet is one of the leading digital claims software providers in the region with clients that include Gallagher, repair specialist AMA Group and third-party claims administrator Focussed Loss Management.
No-code digital claims is quickly becoming the preferred choice for insurers looking to slash costs, engage with customer and future-proof their business. The innate flexibility no-code allows insurers to pivot and change quickly, constantly, at low cost and low risk, faster than rivals.
If you'd like to find out more about how 360Globalnet can transform your claims management into a digital and efficient operation, slashing cost and boosting NPS, then get in touch today for a no obligation demo. Further, we encourage POCs and let resulting numbers do the talking - they speak from themselves.