ASSISTANCE, AT A TIME TO SUIT YOU


WithYouin5 (WYi5) is a network of professional agents, who report into a modern digital technology platform, that has been designed to fulfil any type of inspection request, extremely responsively.

The agents attend at a time to suit the customer, including weekends and outside usual business hours.

All WYi5 agents are fully qualified, self-employed professionals, with vast customer-facing experience in the financial services industry. All are DBS checked, OFT licensed and provide a highly professional service, representing your brand with integrity at all times.

HOW IT WORKS

When you post an instruction to our WYi5 secure web-based platform, how it’s allocated is your decision.

The WYi5 agent is able to control and manage the job, via the WYi5 app, from a mobile device.

On site, the agent completes the tasks, in accordance with a specific directive template, often containing a mix of text, photos, digital sketches and video.

Upon completion of the report, evidence is submitted to our platform, quality checked by our help desk and then sent to the client organisation, via our secure, web-based portal.

THE BENEFITS TO YOUR BUSINESS

Every instruction is fully visible, stored indefinitely.

The quality evidence the agent gathers, shapes the next logical steps required, to bring the job to its conclusion.  You can also use our fulfilment service, for an end-to-end solution.

Turn a fixed cost model into a task-based variable cost model.

Change expensive, often inflexible labour resources into a cost-effective, highly flexible resource.

WYi5 is flexible enough to provide a seamless operation, even during peak volumes, such as a major flood event.

Improve your customer service, reduce complaints, collapse job life-cycles and reduce the cost, to ultimately improve your bottom-line.

JOIN US IN THE FUTURE

Call us now on 01883 621000 or
Go to our Contact Page

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